Acceptable Use Policy

Overview

This Acceptable Use Policy (AUP) governs the use of MailFlowMonitoring.com services. By using our service, you agree to comply with this policy. Violation may result in suspension or termination of service.

Acceptable Use

MailFlowMonitoring is designed for legitimate email infrastructure monitoring. Acceptable uses include:

• Monitoring your own email servers and domains
• Testing email deliverability for domains you own or manage
• Tracking performance metrics for authorized email infrastructure
• Setting up alerts for legitimate business continuity purposes
• Conducting authorized penetration testing with proper documentation

Prohibited Activities

The following activities are strictly prohibited:

1. Unauthorized Monitoring

• Monitoring email servers or domains you do not own or have explicit permission to monitor
• Using the service to probe or test third-party infrastructure without authorization
• Impersonating other organizations or individuals

2. Malicious Activities

• Using the service to facilitate spam, phishing, or malware distribution
• Attempting to overwhelm or DOS attack email servers
• Using monitoring data for competitive intelligence gathering
• Reverse engineering or attempting to compromise our service

3. Illegal Activities

• Any activity that violates local, state, national, or international law
• Harassment, stalking, or invasion of privacy
• Intellectual property infringement
• Unauthorized access to computer systems

4. Service Abuse

• Creating multiple accounts to circumvent service limitations
• Automated account creation or bot usage
• Reselling or redistributing the service without authorization
• Excessive API usage that impacts service performance

Resource Usage

While our service is free and unlimited, we expect reasonable use:

• Monitor only active, legitimate email infrastructure
• Configure reasonable monitoring intervals (not excessive polling)
• Limit the number of monitoring endpoints to actual business needs
• Do not use the service for load testing without prior approval

Security Requirements

Users must:

• Maintain secure account credentials
• Not share account access with unauthorized parties
• Report any security vulnerabilities discovered to security@duocircle.com
• Use API keys and webhooks securely

Compliance

Users must ensure their use complies with:

• CAN-SPAM Act requirements
• GDPR and other privacy regulations
• Industry-specific compliance requirements (HIPAA, PCI-DSS, etc.)
• Their organization's internal policies

Enforcement

Violations of this policy may result in:

• Warning notification
• Temporary suspension of service
• Permanent account termination
• Reporting to law enforcement authorities when required
• Legal action for damages

Reporting Violations

To report AUP violations or abuse, contact us at:

Changes to This Policy

We reserve the right to modify this AUP at any time. Continued use of the service after changes constitutes acceptance of the updated policy.